{"id":9172,"date":"2019-02-20T10:46:28","date_gmt":"2019-02-20T09:46:28","guid":{"rendered":"http:\/\/shinetheme.com\/travelerdata\/mixmap\/?page_id=9172"},"modified":"2022-06-22T18:07:55","modified_gmt":"2022-06-22T17:07:55","slug":"faq-help","status":"publish","type":"page","link":"https:\/\/tiketi.com\/sw\/faq\/","title":{"rendered":"Maswali yanayoulizwa mara kwa mara"},"content":{"rendered":"
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FAQs<\/h2>\n

Karibu kwenye ukurasa wetu wa maswali yanayoulizwa mara kwa mara sana. Pata majibu kwa maswali ya mara kwa mara.<\/p>\n\n\t\t<\/div>\n\t<\/div>\n<\/div>\n\t<\/div> \n<\/div><\/div><\/div>

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Vifurushi vya Likizo<\/h3>\r\n\t\t\t\t\t\t\t\t
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Je, nina nafasi iliyothibitishwa?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tBaada ya kila muamala unaofanya kazi kupitia sisi, barua pepe ya uthibitishaji ya Tiketi.com itaundwa na kutumwa kwa barua pepe yako. Iwapo hutapata uthibitisho wa Tiketi.com ndani ya muda uliowekwa, unaweza kuangalia bahasha ya ""junk"" au ""spam"" ili kuangalia kuwa haijatumwa kwa mratibu na mpangaji mbaya. . Ikiwa bado haijagunduliwa, unaweza kuwasiliana na huduma kwa wateja wetu kwa usaidizi zaidi.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Je, ada zinajumuishwa katika bei za vifurushi vya utalii?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tBei zilizoorodheshwa kwenye tovuti yetu na wasambazaji zinajumuisha kodi yoyote ya mauzo inayotumika.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Je, kifurushi cha likizo na bei za ziara zinajumuisha nauli ya ndege?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tHapana, nauli ya ndege haijajumuishwa.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n
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Tiketi za Mabasi<\/h3>\r\n\t\t\t\t\t\t\t\t
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Je, ni faida gani za kuweka nafasi kwenye basi kupitia Tiketi.com?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tWeka tiketi za basi lako kutoka mahali popote wakati wowote kwa kutumia kifaa chochote na uchague kiti chako. Lipa kwa kadi za mkopo\/debit, uhamisho wa benki, M-pesa na pesa kwa simu. Pata barua pepe yako, SMS, au tiketi inayoweza kuchapishwa. Onyesha SMS, barua pepe, au tiketi iliyochapishwa kwenye tarehe yako ya kusafiri.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Je, kuhifadhi kwenye mtandao kunagharimu zaidi?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tHapana, kuweka nafasi mtandaoni kwenye Tiketi.com hakuna malipo, sawa na kwenye kaunta.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Je, ninawezaje kubadilisha au kughairi maelezo ya tiketi?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tHii inaweza kufanywa katika ofisi husika ya kampuni ya basi.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Je, ninapataje kubadilisha au kutuma tena tiketi iliyopotea?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tIwapo utapoteza au kutopokea ujumbe wa uthibitishaji tafadhali wasiliana na huduma kwa wateja wetu kwenye WhatsApp kwa usaidizi.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Je, nitachapisha\/kupata tiketi wapi?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tTiketi huchapishwa kutoka ofisi ya kituo cha basi baada ya uwasilishaji wa SMS ya uthibitishaji.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Je, iwapo nimehifadhi viti vingi, lakini jina moja tu litatokea kwenye SMS ya uthibitishaji?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tTafadhali angalia kama nambari ya viti iliyochukuliwa kwenye SMS ya tiketi inalingana na tiketi zilizolipiwa.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Ninaweza kukata tiketi ngapi?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tKila mteja anaruhusiwa kukata tiketi kwa viti vya juu zaidi vya hadi vitano.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Je! ni nini kitatokea ikiwa sitapata dirisha ibukizi la M-Pesa linaloniuliza nilipe?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tIwapo kiibukizi cha M-pesa hakionekani kwenye simu yako, ujumbe mfupi unafuata hivi karibuni na maelezo kuhusu jinsi ya kufanya malipo kupitia bili. Zaidi ya hayo, ili kiibukizi cha M-Pesa kitokee mteja anapaswa kusasisha menyu yake ya M-Pesa.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Muda wa malipo nje huchukua muda gani?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tItachukua chini ya dakika nne kufanya malipo. Ikiwa mteja atachukua zaidi ya dakika nne, atalazimika kuanza kuhifadhi tena ili kupata nambari nyingine halali ya akaunti ili aweze kufanya malipo.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Jinsi ya kuweka nafasi ya unakoenda na kuondoka<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tKwa kuhifadhi, tunaanza na mji wa kuondoka kisha kuweka chini. Kuna kurasa nyingi zinazoonyesha miji.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Je, ninawezaje kuchagua kiti kwa mipangilio?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tmipango ya kula inategemea kampuni ya basi lakini mbali kushoto na kulia ni viti vya dirisha.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Kwa nini ununue tiketi kutoka kwa Tiketi.com? <\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tTiketi.com hukusaidia kupata basi linalokufaa zaidi. Linganisha mabasi, bei, nyakati kwenye 100s ya njia wakati wowote, mahali popote, kwa urahisi.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Je, ninahitaji kujisajili ili kununua tiketi kwenye Tiketi.com?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tHuna haja ya kujisajili, lakini ni vyema ukifanya hivyo kwa sababu unaweza kutazama tiketi ulizonunua na kufanya uhifadhi haraka.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Je, kutakuwa na gharama za ziada ukinunua tiketi yangu kupitia Tiketi.com?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tTiketi.com ni huduma ya bure. Utapata bei sawa kwenye Tiketi.com kama utapata moja kwa moja na waendeshaji wa basi. Kwenye Tiketi.com unapata bei zinazofanana na unaweza kulinganisha waendeshaji wa mabasi wakati wowote, mahali popote, kwa urahisi.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Je, ninapataje tiketi yangu ya basi?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tTiketi.com itatuma tiketi yako kwa barua pepe au SMS yako.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Ni chaguzi gani za malipo?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tTunakubali mbinu nyingi za malipo barani Afrika ikiwa ni pamoja na kadi za mkopo, kadi za benki na Money Money.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Je, mchakato wa kughairi tiketi ni upi?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tKughairiwa kwa tikiti kunatokana na busara na faragha ya waendeshaji basi. Tafadhali angalia mchakato uliowekwa na opereta wa basi.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Je, ninaweza kurejeshewa pesa nikikosa safari yangu ya basi?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tAsilimia mia moja itarejeshewa pesa ikiwa basi itakosekana kwa sababu ya hitilafu ya Tiketi.com. Ikiwa safari ya basi iliyokosa ni kwa sababu nyingine isipokuwa inalinganishwa moja kwa moja na Tiketi.com, hakuna pesa zitakazorejeshwa.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Je, iwapo nimehifadhi viti vingi, lakini jina moja tu litatokea kwenye SMS ya uthibitishaji?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tTafadhali angalia kama nambari ya viti iliyochukuliwa kwenye SMS ya tiketi inalingana na tiketi zilizolipiwa.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Je, iwapo nimehifadhi viti vingi, lakini jina moja tu litatokea kwenye SMS ya uthibitishaji?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tTafadhali angalia kama nambari ya viti iliyochukuliwa kwenye SMS ya tiketi inalingana na tiketi zilizolipiwa.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Malipo ya nauli<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tMara tu unapochagua huduma, au inapohitajika, au kiti kimekubali sheria na masharti yetu ya matumizi, utahitajika kulipa nauli iliyoonyeshwa. Ni lazima ulipe nauli hii ili uweke nafasi ya huduma au kiti chako kwa mafanikio. Kampuni haitalalamika kuhusu tiketi unapoweka nafasi ya tiketi lakini ikapuuza au kukosa kulipa nauli inayohitajika ili kukamilisha mchakato wa kuhifadhi. Kampuni inaweza kubadilisha uamuzi wake mara kwa mara, bila kukujulisha kurekebisha nauli inazobadilisha kwa huduma au tiketi. Unakubali na kukiri kwamba pale ambapo ombi la malipo ya nauli limekataliwa au kurejeshwa kwa sababu yoyote ile, na taasisi zako za fedha au halijalipwa na wewe kwa sababu yoyote, basi unawajibika kisheria kwa gharama zozote, ikiwa ni pamoja na malipo ya benki na ada, kuhusishwa na nauli. Tiketi.com inaweza kubadilisha uamuzi wake mara kwa mara, kutoa lango kadhaa za malipo ili kukuruhusu kulipa nauli inayohitajika ili kukata tiketi yako au kufikia huduma tunazotoa. Tiketi.com itakutumia uthibitishaji wa tiketi ya SMS au barua pepe baada ya kulipia tiketi kwa ufanisi. Katika baadhi ya matukio, unaweza kufanya malipo kupitia lango unalopendelea la malipo kwa mfano huduma za Safaricom MPesa, lakini kutokana na matatizo ya kiufundi, lango la malipo ambalo umetumia linashindwa kutuma maagizo ya malipo kwa Tiketi.com. Unapaswa kuwasiliana na Tiketi.com milele ikiwa umelipia tiketi, umepokea uthibitishaji wa barua pepe au SMS kutoka lango la malipo lakini hujapokea uthibitishaji wa tiketi kutoka kwa kampuni. Tafadhali wasiliana na Tiketi.com kupitia barua pepe support@tiketi.com au nambari ya simu, ikiwa hujapata SMS yako au uthibitishaji wa tiketi ya barua pepe baada ya malipo kufanikiwa.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Marejesho na kughairiwa<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tHatutakurejeshea pesa za tiketi zozote zilizopotea, au safari ambayo umekosa. Ni dhima yako pekee kuhakikisha tiketi yako iko salama na unafika kwenye kituo kwa wakati wa safari yako. Unaweza kuwasiliana na mtoa huduma wako wa usafiri ili kubadilisha maelezo ya tiketi, kughairi tiketi au ombi la mabadiliko yoyote. Tiketi.com haiwajibikii mabadiliko yoyote ambayo umefanya baada ya kununua tiketi kutoka kwa jukwaa la Tiketi.com. Tutakurejeshea pesa ndani ya siku 14 za kazi, baada ya kuwasiliana na kampuni, ikibainika kuwa kiti ulichoweka tayari kilikuwa kimepewa abiria mwingine wakati ulipokihifadhi. Hatutalipa faini au riba yoyote zaidi ya nauli ya mfuko.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n
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Malipo<\/h3>\r\n\t\t\t\t\t\t\t\t
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Je, unakubali njia gani za malipo?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tKwenye Tiketi.com kuna njia kadhaa za malipo ambazo unaweza kuchagua.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Je, maelezo ya kadi yangu ya mkopo ni salama?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tKabisa. Tunatumia teknolojia ya hivi punde ya usimbaji ya safu salama ya soketi (SSL) ili kuhakikisha kuwa maelezo ya kadi yako ya mkopo ni salama. Taarifa ya kadi yako ya mkopo imesimbwa kwa njia fiche wakati wa kutuma. Hatutahifadhi maelezo yanayohusiana na malipo yako au kadi ya mkopo. Taarifa hizi za kifedha haziingii katika udhibiti wetu. Taarifa hutolewa katika ukurasa ambao kwa hakika ni ukurasa wa mtoa huduma wetu wa malipo. Maelezo ya kadi yako ya mkopo yanatumiwa tu kukamilisha muamala ulioombwa na hayahifadhiwi baadae.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n<\/div>\n\t<\/div> \n\n\t
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Bima<\/h3>\r\n\t\t\t\t\t\t\t\t
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Je, Ninahitaji Bima ya Kusafiri?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tIsipokuwa tukitamka kwa ujumla, kupata upeo wa ulinzi wa kutosha ni ahadi yako na hatutakubali kesi zozote zinazoweza kutokea. Iwe unasafiri kwenda ng'ambo au unasafiri kwenda mkoa jirani, bima ya usafiri hukulinda wewe na wapendwa wako: ajali, magonjwa, safari za ndege ambazo hazikufanyika, ziara zilizoghairiwa, mizigo iliyopotea, wizi, uokoaji wa dharura, n.k.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n<\/div>\n\t<\/div> \n<\/div><\/div><\/div>
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Akaunti yangu<\/h3>\r\n\t\t\t\t\t\t\t\t
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Je, ninajiandikisha vipi?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tTafadhali chagua kipengee cha menyu "Akaunti Yangu" kisha ubofye "Jisajili" kwenye ukurasa wa nyumbani ili kupata fomu ya usajili. Kisha itabidi kujaza fomu. Mara tu unapokamilisha fomu unaweza kubofya "Jisajili" na utapokea barua pepe ya conTiketi.comation ili kuthibitisha usajili wako.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Je, kuna ada zozote za usajili?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tHatutozi gharama yoyote kwa huduma za kuchanganua na kuhifadhi nafasi kwenye Soko. Mtumiaji anaweza kutengeneza akaunti za uanachama bila malipo kwenye Soko.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Je, ninaweza kusasisha maelezo yangu ya kibinafsi?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tNdiyo, unaweza kusasisha maelezo yako ya kibinafsi wakati wowote. Lazima uwe umeingia na kisha unaweza kubofya kipengee cha menyu "Wasifu Wangu". Baadaye unaweza kusasisha maelezo yako kwa kujaza fomu.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Ninawezaje kubadilisha nenosiri langu?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tBaada ya kuingia, unapaswa kuchagua kipengee cha menyu "Profaili yangu". Katika nusu ya pili ya ukurasa, unaweza kubadilisha barua pepe yako unapojaza mashamba "Anwani ya Barua pepe", na pia unaweza kubadilisha nenosiri lako unapojaza mashamba "Nenosiri".\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Nilisahau jina langu la mtumiaji\/nenosiri. Naweza kufanya nini?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tTafadhali chagua kipengee cha menyu "Ingia" kwenye ukurasa wa mbele" na ubofye "Nenosiri Umesahau". Tafadhali jaza barua pepe yako. Utapokea barua ya uthibitishaji kwa anwani yako ya barua pepe.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Nani anaweza kutazama akaunti yangu?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tTunaweka thamani ya juu kwenye faragha. Hatutahamisha taarifa zako zozote za kibinafsi kwa wahusika wengine. Kwa hivyo, ni wewe tu unayeweza kuona maelezo yako ya kibinafsi ambayo umewasilisha. Umejitolea kuweka nenosiri lako kwa siri, hivyo basi kuepuka ufikiaji usioidhinishwa na wahusika wengine. Ikiwa hutaweka nenosiri lako na jina lako la mtumiaji kwa siri, mtu mwingine anaweza kubadilisha, kunakili au kufuta maelezo yako ya kibinafsi kwa urahisi. Ikiwa unaamini kuwa nenosiri lako limeingiliwa, tunapendekeza kwamba ubadilishe nenosiri lako mara moja na utufahamishe. Akaunti yako haiwezi kuhamishwa. Tuna haki ya kuzima akaunti yako, ikiwa kuna shaka ya matumizi mabaya ya akaunti au nenosiri.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n<\/div>\n\t<\/div> \n<\/div><\/div><\/div>
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Msaada wa Mtandaoni<\/h3>\r\n\t\t\t\t\t\t\t\t
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Je, unatoa usaidizi wa mtandaoni?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tTafadhali angalia Maswali Yanayoulizwa Mara kwa Mara kwanza. Ikiwa hakuna jibu la swali lako katika Maswali Yanayoulizwa Mara kwa Mara, unaweza kuandika barua pepe ili kusaidia @ tiketi.com. Tutashughulikia shida mara moja.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t
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Ikiwa habari iliyotolewa na Tiketi.com sio sahihi basi ni hatua gani ninaweza kuamua?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tTunalenga kukupa maelezo na maelezo kuhusu ofa bora kwa gharama ya chini kabisa. Kwa hivyo, ikiwa utapata kwamba maelezo tunayotoa si sahihi, unaweza kuwasiliana nasi kila wakati kwenye ukurasa wetu wa mawasiliano. Kwa hakika tutasuluhisha suala hilo na kudumisha usahihi.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n<\/div>\n\t<\/div> \n<\/div><\/div><\/div>
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Maoni<\/h3>\r\n\t\t\t\t\t\t\t\t
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Je, ninawezaje kutoa maoni yangu kwa Tiketi.com?<\/h5>\r\n\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t<\/i>\r\n\t\t\t\t\t\t<\/span>\r\n\t\t\t\t\t<\/div>\r\n\r\n\t\t\t\t\t\t\t\t\t\t\t
\r\n\t\t\t\t\t\t\tMaoni yako ni muhimu sana kwetu na bila shaka tutatekeleza mapendekezo yako na kuboresha huduma zetu. Iwapo ungependa kuwasiliana nasi, basi utupe maelezo ya kina kuhusu utafutaji, tarehe za kusafiri na maeneo unayotaka kutembelea. Unapaswa pia kujumuisha jina la kampuni ambayo ulielekezwa nasi. Taarifa hii itatusaidia katika kusuluhisha hoja zozote zinazoweza kutokea na tutachukua hatua zinazohitajika.\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t<\/div>\r\n<\/div>\n\t<\/div> \n<\/div><\/div><\/div>\n<\/div>","protected":false},"excerpt":{"rendered":"Frequently Asked Guestions Welcome to our Frequently Asked Questions page. Find answers to the most frequent questions and an overview of the individual subject areas. Holiday Packages Do I have a confirmed booking? After each effective transaction through us, an Tiketi.com confirmation email will be created and sent to your email address. On the off [...]","protected":false},"author":1,"featured_media":22269,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-home-modern.php","meta":{"footnotes":""},"class_list":["post-9172","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nFAQ & Help - Tiketi.com<\/title>\n<meta name=\"description\" content=\"How can we help you? Find answers in our list of frequently asked questions (FAQs) from Tiketi Customer Service\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/tiketi.com\/sw\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ & Help - Tiketi.com\" \/>\n<meta property=\"og:description\" content=\"How can we help you? 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